Privacy Policy

To comprehend our policies, please review our privacy notice, which also governs your use of our website.

COMMUNICATION

When you visit https://aromaticglobal.lk or send us e-mails, you are electronically communicating with us. You agree to receive electronic communications from us. We will contact you via email, WhatsApp, or phone call. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically comply with any statutory requirement that such communications be in writing.

GENERAL CONDITIONS

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmissions over multiple networks and (b) conformance and adaptation to the technical requirements of connecting networks or devices. Credit card information is always transmitted over networks using encryption. You agree not to reproduce, duplicate, replicate, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided, unless we give you prior written consent. The use of headings in this agreement is for convenience only and will not limit or otherwise affect these terms.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your services.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible for any inaccuracies, omissions, or out-of-date information on this website. This website contains general information and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. You use the content on this website at your own discretion. This website could contain historical information. They are provided solely for your reference. We reserve the right to modify the information on this website at any time, but we are under no obligation to do so. You acknowledge that it is your responsibility to monitor modifications to our website.

PRODUCTS OR SERVICES

Certain products or services may be exclusively available online via the website. Our products may be available in limited quantities and may only be returned or exchanged in accordance with our return policy. We have made every effort to display the colors and images of our products that appear on the site as accurately as possible. We cannot guarantee that the colors displayed on your computer monitor are accurate. We make no guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, nor that any defects in the service will be fixed.

RETURNS POLICY

If the received product has a defect, a viral effect, or a bacterial effect, you can submit an image via WhatsApp (+9471 903 00 20) or email sales@aromaticglobal.lk and call (+9471 903 00 20) immediately. It should be within three business days of your purchase. Through our courier service, we are able to provide the same item or a different item within the same product category at no extra cost.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order that is placed with us. We reserve the right, at our sole discretion, to set purchase limits per individual, per household, or per order. These restrictions may apply to orders that are submitted by or under the same customer account, credit card, and/or billing and/or shipping address. For all purchases made at our store, you agree to provide current, complete, and accurate purchase and account information. You agree to maintain accurate account information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

PAYMENT POLICY

We accept debit cards, credit cards, and PayPal payments. As soon as we received your payment and delivery address, we shipped your order from our store.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit us creative ideas, suggestions, proposals, plans, or other materials (collectively "comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are not required to maintain the confidentiality of comments, compensate them, or respond to them. We may monitor, modify, or remove content that we deem unlawful, offensive, menacing, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property rights of any party or these Terms of Service, at our sole discretion. Your comments will not violate the copyright, trademark, privacy, personality, or other personal or proprietary rights of a third party. You also agree that your comments will not contain libelous, unlawful, abusive, or obscene content, computer viruses, or other malware that could disrupt the service or any website connected to it. You may not use a fraudulent email address, impersonate another person, or mislead us or third parties in any other way regarding the comments. Your comments' veracity is your responsibility. We assume no responsibility for your or third-party remarks.

PERSONAL INFORMATION

Our privacy statement encompasses the disclosure of personal information in online shops. Access our statement of privacy.

ERRORS, INACCURACIES AND OMISSIONS

Our website and services could contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping fees, transit periods, and availability. We reserve the right, without prior notice, including after you have submitted your order, to correct any errors, inaccuracies, or omissions in any portion of the service or on any website linked to the service. We do not alter, change, or clarify service or linked website information, including price information, unless required by law. No update or refresh date in the service or on any linked website indicates that all information has been modified or refreshed.

PROHIBITED USES

In addition to other Terms of Service limitations, you cannot use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. If you violate the usage restrictions, we may terminate your service or access to the associated website.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We cannot guarantee that our service will be uninterrupted, timely, secure, or error-free. We cannot guarantee the precision or dependability of service results. You consent to our removing the service for extended periods or terminating it without notice. You acknowledge that your use of the service, or lack thereof, is at your sole peril. The service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, without any representations, warranties, or conditions, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, unless expressly stated by us. In no event shall Aromatic Global, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, replacement costs, or similar damages, based on contract, tort (including negligence), or otherwise. In states and jurisdictions that prohibit the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the greatest extent permitted by law.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Aromatic Global and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand made by any third party due to or arising out of your breach of these terms of service or the documents they incorporate by reference, or your violation of any law.

SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, it shall be enforceable to the maximum extent permitted by law and shall be severed from the remaining provisions without affecting their validity or enforceability. TERMINATION The parties' pre-termination obligations and liabilities survive the termination of this agreement for any reason. Our Terms of Service are in effect until terminated by either you or us. You may terminate these Terms of Service by notifying us or ceasing to use our website. We may terminate this agreement at any time without prior notice, hold you liable for all amounts due up to and including the date of termination, and/or deny you access to our services (or any part thereof) if we believe you have violated any of the terms or conditions of these terms of service.

ENTIRE AGREEMENT

We do not waive any right or provision of these Terms of Service by failing to exercise or enforce it. These Terms of Service and any other policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications, or proposals. Inconsistencies in these Terms of Service shall not be construed against the party who wrote them.

CHANGES TO TERMS OF SERVICE

You can always view the most recent Terms of Service on this page. We may update, modify, or replace any portion of these Terms of Service at our discretion by publishing updates and modifications to our website. You must visit our website frequently for updates. Your continued use of our website or service following the implementation of any modifications to these Terms of Service indicates your acceptance of those modifications.

CONTACT INFORMATION

Email sales@aromaticglobal.lk with any queries about the terms and conditions.